Shipping policy

MS Brand – Shipping & Delivery Policy

Last updated: October 13, 2026

MS Brand provides delivery services for blue-light-blocking eyewear throughout the United Arab Emirates.

Delivery Locations

We deliver to addresses across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, subject to courier coverage.

Order Processing

Orders are generally processed within [1–2 business days] after payment confirmation.

Orders placed during weekends or public holidays may require additional processing time.

Estimated Delivery Times

Estimated delivery times are [1–3 business days] after dispatch, depending on the delivery location and courier availability.

These timelines are estimates and may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Shipping Charges

Delivery charges, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

When tracking is available, customers will receive shipment details through the contact information provided at checkout.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery addresses and contact details.

Additional delivery charges may apply if an order requires reshipment due to incorrect customer-provided information.

Delayed or Missing Deliveries

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will coordinate with the courier to investigate the issue and work toward an appropriate resolution.

Contact Information

MS Brand
Email: moumen20444@gmail.com
Phone: 0567430111